File - Freecycle Member Frequently Asked Questions.txt

Freecycle™ Member Frequently Asked Questions Q. Can I be a member with an anonymous “screen name”? A. Yes. However, Freecycle™ lists are local ones; thus, most groups require that you give your general location. Many will allow non-local folks to join if they have some valid reason for wanting to do so. Q. If I have an “adult” public profile or a “racy” screen name, does that matter? A. Possibly. Freecycle™ is definitely a “family friendly” movement. If your chosen identity is a “racy” one, you may be asked to reapply using a different persona. Q. Why are messages in Freecycle™ moderated? A. Because allowing anyone to post anonymously and without moderation results in spam (often pornographic), which our members do not want to be subjected to. Q. What kinds of messages can I post? A. Each Freecycle™ list has its own policies. However, commonly there are four types of member posts: OFFER-- where you seek to find a new home for something you have and no longer want; TAKEN -- where you have found a new home for the offered item(s); WANTED -- where you are looking for something; or RECEIVED – you post if you received an item you posted a ‘wanted’ listing for. Q. If I am uncomfortable getting something for free, can I offer to pay for it? A. No! The point of freecycle™ is that everything must be 100% free. There are other places for sale or trade. Q. Can I ask to borrow something I only need temporarily? A. Yes, but the item must be returned to the owner in the same condition it left in, and on time as scheduled between both parties. Q. Do I have to give an item to the first responder? A. No. In fact, many lists recommend that you wait a reasonable period-perhaps you determine whom you might be happiest in giving the item to. This allows charities to respond, and people who are not constantly connected to the Internet. In most cases, there are people who try to claim everything very quickly; often, they might be simply trying to get things to sell. In the end, however, it is completely up to the offering member to chose a recipient. Q. Can I get a tax deduction for things I give? A. No, unless the receiving entity is a tax-exempt nonprofit (Ask for a receipt in those cases, with their exemption number!) Q. Why should I be asked to give my location when I seek an exchange? A. Because many folks don’t want to be responsible for too much fossil fuel being burned simply for a minor exchange of “stuff.” In addition, having your location in your posts will usually increase your chances of success. Q. Who can post a “Taken:” post? Can I post it if I am the receiver? A. No. Doing so can cause your membership to be terminated. Unfortunately, some folks say they want something but don’t show up when they promise to. In addition, trying to keep others from asking for something by posting that it is “taken” reduces the ability of the offeror to determine who might best receive it. Q. Can I post an offer for political yard signs? A. No. No politics, no spam, no kidding! Q. Can I post a separate message for each item I want to give or receive? A. No. We do ask you to put all your offers in a single message for any given day, and all your “wants” in another. This is to keep the volume of shop to reasonable limits. When you post a “taken” or “found”--again, this should include all the items from a particular shop. Q. How often can I post a “wanted” or “offer” for the same item? A. You can post OFFER listings as much as you like. You are only permitted to post for the same WANTED item once every 30 days. Q. Can we use Freecycle™ to find or offer homes for pets? A. Yes, but do not be too quick to send them off to the first responder, a little discrepancy goes a long way... and don't be afraid to require to speak with the potential receivers over the phone, or meet with them prior to the exchange to take place. Also, please read our Animals list rules. Q. Can I respond to an offer to the whole group list? A. No. Responses must go directly to the offering member. You can do this by simply replying to the message from your inbox, or from the message board. Q. How do I arrange pickup? A. That is entirely between the offeror and the receiver. Try to avoid messages like “It’ll be on the porch for the first one to show up!” Q. What if someone who claims an item doesn’t show up when promised? A. If they don’t at least call to reschedule, please notify your list administrators privately. We do try to keep our group hassle free for all, and repeat offenders will be handled appropriately. Please send any contact information that made between the two of you, so that we can handle the situation appropriately. Q. What if someone makes personal comments about me because they are disgruntled about not receiving something or for some other reason? A. We suggest you should not get into a personal shop exchange with these folks. Instead, notify the list owners or moderators privately, and please, if possible, include any information (shops/phone calls, etc.). Unfortunately, some folks seem to have personality problems that show up from time to time. It is not worth provoking them-but it IS worthwhile to let the list owners know of this kind of behavior. Q. What if I post copies of off-list correspondence? A. In addition to being considered generally objectionable on any mail list, this sort of thing is not permitted on a Freecycle™ list. Q. What about computer viruses? A. Unfortunately, these things are common today. Many times, the “from” field is faked by inserting a different address from the address book of an infected computer. For any machine that is connected to the Internet, you should be sure to have a good firewall and an up-to-date antivirus program. There are excellent free programs in both categories. We do not allow attachments to go through to the list, but should you wish to share a picture of your item, feel free to upload them in the photos section of the group. IF YOU RECEIVE ANY MESSAGE WITH AN ATTACHMENT FROM FREECYCLE OR ANY FREECYCLE™ MEMBER, ASSUME IT IS A VIRUS AND DO NOT OPEN IT! It can also help to use a Web-based shop account for public mail lists to keep your private shop box from many instances of computer virus problems. Boone County Freecycle™ (BCF) does not allow attachments, so if you receive one that looks like it is from BCF, it is not. NOTE: Unfortunately, Microsoft Windows, Internet Explorer, and all Microsoft shop clients including Outlook and Outlook Express are famously vulnerable to computer viruses and trojans. You may wish to explore the alternatives for any or all of these. Q. Can I post an offer to give away a copy of a (video) (computer program) (CD)? A. No. No copies of copyright materials-they are illegal! Remember the Freecycle™ credo: Keep it free, legal, and appropriate for all ages! Q. Can I post an offer or request for a service? A. Generally, no. The fundamental idea is for exchange of “stuff” that otherwise might end up in our landfills. Services should find a home elsewhere. Q. I heard a great joke today. Can I share it with the Freecycle™ list? A. No. Absolutely not Q. I found a great free community resource! Should I post it? A. No. Send a note to a list moderator. They may wish to put it in the Files or Links section of the list website for all to consult in future. Q. Can I give away my partly-used cosmetics? A. No. Too much potential problem with spreading microorganisms. Full, unopened bottles are fine. Q. Can I give away unused medicines? A. Giving prescription medications to others is illegal and thus cannot be done on Freecycle™. Q. I’m getting too much shop from the list! Must I Purchase? A. Not at all. You can reset your list preferences to “no mail” or to “special notices only” and access the list from the Web. “Special notices” are moderator admin messages on important topics regarding the list operation. BCF will not abuse this, and use it for only necessary information so the “special notices only” setting is preferable. Most posts from the Moderators will only be posted to the board, unless it is seen as vital to send special notice. Q. Since some folks who claim an item don’t show up, should I post a “taken pending pickup” notice to keep from disappointing folks and to reduce the mail I must respond to? A. No. We suggest you should not post a “taken” notice until the item is actually gone. You need not respond to each shop message individually; the “taken” note is fine. You also need not give the item to the first one who asks for it...and, if the first person doesn’t show up, you may simply go to the next on the list.

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